The original purchaser of Brookline Furniture is protected against defective workmanship for one year from date of purchase. This warranty does not cover fabrics supplied by us or customers. We will replace or repair at our option, any furniture deemed defective, free of charge, provided it is returned promptly as directed, freight prepaid. Liability shall never exceed original purchase price of the furniture. Deductions for repairs in field will not be allowed without written authorization. This warranty does not cover damage by accident, abuse, neglect, or misuse.

TERMS AND CONDITIONS OF SALE

Acknowledgement:
All orders are acknowledged with an anticipated shipping date which is subject to change due to conditions beyond our control. The acknowledgement should be examined immediately upon receipt and any discrepancies should be communicated to Brookline Furniture Customer Service.

Customer is responsible to inform Brookline Furniture of any discrepancies within 10 days of Order Acknowledgement. After the 10-day period, Brookline accepts no responsibility for misinformation. Once an order is accepted, orders cannot be canceled without prior written permission from Brookline.

Order Changes:
Brookline Furniture can only accept changes under the following conditions. Written confirmation must be received before any changes can be acted upon. Order changes are to be made in writing through Brookline Furniture Customer Service only. Changes may be subject to additional charges for material, labor and administrative cost. Changes may result in rescheduling of an order. Any changes are subject to the factory’s ability to conform, and no changes will be accepted after the fabric has been cut.

Terms:
Net 10 days. 1.5% interest per month will be charged on accounts over 30 days past due. For accounts not related or listed with a recognized credit agency full payment may be required when order is placed. We reserve the right to change credit terms at any time.

Pricing:
Prices are subject to change without notice. All prices are quoted F. O. B. High Point, N. C. and shipments made freight collect unless arrangements have been made in advance, "prepaid and add" shipments are subject to a service charge.

Shipping:
All Brookline products are shipped poly-wrapped. When cartons are required, add $22 per sofa or loveseat and $14 per chair. Twelve pieces or less will be boxed.

Freight Claims, Returns:
When a common carrier signs for a shipment he becomes the agent of the purchaser and consignee. The title to the product passes to the purchaser. We have no responsibility for goods in transit. If there is loss or damage, make an immediate claim with the carrier. Claims against us will not be considered unless we receive in writing such claims within 10 days of receipt of the product. Brookline Furniture will not accept for return any product without prior written authorization from us. Authorized returns are subject to a 15% restocking charge. Special orders are not subject to return. No field repair will be reimbursed without prior written authorization.

Our intent is to be fair and reasonable in resolving any difficulty. Agreements reached with the sales representatives are not binding on the company. Final authorization must come from the customer service department.

Freight Charge:
All shipments are made F.O.B Factory, Freight Collect. Freight charges are determined by the delivering carrier’s tariff. Without prior credit approval with the carrier, freight charges are normally collected on the delivery of the product. In many cases, it is not feasible to submit payment at the time of delivery. Therefore, it is advisable that credit payment and billing arrangements be established with the delivering carrier prior to shipment. Brookline Furniture will not be liable for delays in performance by acts of God, strikes, accidents, government action or other reasons outside of our control.

Storage:
We reserve the right to transfer to storage when a customer cannot accept delivery. All costs will be invoiced to buyer’s account. Such transfer constitutes shipment, including invoicing as of date transfer is made.

Delivery:
Established lead-times are based on 6 to 8 weeks from the later receipt of deposits, COMs, any approvals, and complete order information. Customer assumes all responsibility for any delays in conveying proper deposits, COMs, or information for an order. Orders shall be deemed delivered when order is completed and invoiced.

Abandonment and Collection:
Orders not paid for and picked-up within 90 days of invoice date shall be considered abandoned. In addition to any legal remedy available by law, deposits, furniture ordered, and any COMs shall be liquidated and applied against unpaid invoices. Deposits for other pending orders may also be liquidated and applied against unpaid invoices. Customer shall be liable for any collection and legal service fees incurred in the collection of unpaid invoices.

Reorders:
Brookline cannot guarantee exact match or availability of any reorders for product once original order product has been shipped. Due to changing requirements for emissions of finishing product and supply availability, Brookline cannot guarantee exact match for reorders when original product is returned for matching.

Specification:
Brookline’s specifications such as dimensions, frame construction and components can change from catalogue information without notice as new and better more cost effective procedures become available.